Contact Viva Health

If you have questions about your Viva USA plan, please contact USA Human Resources or reach out to us at Viva Health Customer Service.

Locations & Services

USA Human Resources

P: (205) 934-3458

Viva Health Customer Service

Monday-Friday, 8am-8pm
P: (205) 558-7474

Have a Question or Comment?

Submit your questions or comments below. A customer service representative will contact you as soon as possible.

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Contact Us

Toll-free: 1-888-830-VIVA (8482)
TTY users, call: 711
Monday - Friday, 8am-8pm CST
Extended Office Hours:
(October 1 - February 14)
8am - 8pm CST Seven Days a Week

We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking here and follow the instructions on the form. To find out information about the Medicare Ombudsman click here.

By clicking the links above you may be directed away from
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Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).