Did you know you could receive treatment
for common conditions 24/7 for $0?

With Teladoc, USA employees can receive 24/7 access to locally-licensed physicians via phone or video for the treatment of common conditions such as allergies, cold & flu symptoms, sore throat, and more. The best part is you can conduct your appointment from the comfort of your home, office or anywhere in between. This service is completely FREE and is as easy to use as 1-2-3:

  1. Request a visit and talk to a doctor by phone or video 24/7.

    CALL 1-800-Teladoc or 1-800-835-2362

  2. Talk to a doctor about your medical history and current symptoms so they can provide treatment and a prescription if necessary.

  3. Pick up your prescription from the pharmacy of your choice.

  4. It is just that simple. Pick up your phone or go online anytime, 24/7, to receive a guaranteed response from a doctor in under an hour. Most patients receive a response in around 10 minutes and are able to save time and money by avoiding the long waits at urgent or primary care offices. Don’t forget, Teladoc costs $0 for USA employees!

When should I use Teladoc?

Any time you have one or more of these conditions:

  • Cond & flu
  • Bronchitis
  • Ear infection
  • Conjunctivitis
  • Sinusitis
  • Fever
  • Laryngitis
  • Pharyngitis
  • Rash
  • Tonsillitis
  • Allergies
  • Pink eye
  • Skin infection
  • Urinary tract Infection (UTI)
  • And more!

Contact Us

Toll-free: 1-888-830-VIVA (8482)
TTY users, call: 711
Monday - Friday, 8am-8pm CST
Extended Office Hours:
(October 1 - February 14)
8am - 8pm CST Seven Days a Week

We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking here and follow the instructions on the form. To find out information about the Medicare Ombudsman click here.

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Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

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